Current areas where I actively participate with customers
TECHNOLOGY MANAGEMENT Deliveries
Real-World Examples from -- 2020-2023
Business Planning & Plan Status Reporting:
• Present in all Management and Executive staff meetings
o Reporting on external dependencies and sub-contractors
o Defining, accepting, and coordinating cross team objectives
o Evaluating current prioritization of stated needs against available budgets
• Responsible for building, documenting, and presenting the annual company business plan:
o Expense predictions per month, quarter, and year for budgets.
o Revenue mix predictions per month, quarter, and year; by product or service
o Profit predictions per month, quarter, and year
• Monthly financial transparency report presented live to employees on performance to plan in all measured areas.
Product Development:
• Tools evaluation and procurement for Development department
• Encryption and signing management for code and online communication
• Cloud based pilot/hosted-solution/testing systems (AWS EC2) - define, build, and operate for business
• Performance-at-scale testing platform development and operation (AWS EC2)
• Web hosting platforms (linux) - define, build, and operate for business
• Process practice changes (extreme, agile) – propose, define, rollout, and administer (when funded)
• Physical product distribution systems and hosting -- define, build, rollout, and administer (for every release)
• Graphics and visual element production and curation for Development projects and releases
Status Vehicles:
• Executive/Leadership Meeting - Bi-weekly business level review of objectives status and planning approvals (with status guide PPT of results)
• Monthly reports on - Social program status, revenue/expense/profit by offering, advertising performance, lead generation characterization, web space trends and performance (popularity, backlinks, traffic, ad costs, etc.)
Monthly stand-up presentation to entire company on:
• Upcoming product milestones, projects and planned change
• Organization initiatives - visibility report with active status, next and planned
• Financial transparency reports - on sales vs plan (month/qtr/year) for every company offering
• One deep dive topic researched, documented, and presented - per month (Examples below)
o Advertising analytics and effectiveness across platforms historical, active, planned
o Social programs development – vehicles, partners, status, costs, and plans
o Origins and factors driving revenue and product mix -- history, current and predicted trends
o Origins and factors driving Amazon AWS Cloud migration program – Implementation, status, and plans
o Emergence of the Online Directory scourge – our plan, status, and budget for attacking this emergent problem
o Origins and factors driving our web platform change – WordPress from Joomla, status, benefits, next steps, lessons learned
o Deep dive into our YouTube instructional video plan choices, progress, content, and plans
Marketing Objectives and Programs:
• Ownership of Web systems – Platforms, systems, tools, content, and operation
• Owner of Product Marketing Materials creation, content, systems, and curation – Collateral, advertising, social, and website content
• Owner of Advertising programs, activities, content, contractors, and budgets (Google, Microsoft, ASQ, BNP Media, others)
• Owner of Quality industry organization relationships (ASQ, ISO, NIST, others)
• Owner of online lead capture systems – define, build, operate, and report
• Owner of Social channels, programs, partners, content, contractors, and operation.
• Owner of online directory programs, activities, content, and budgets (Gartner, Software Advice, Getapp, Capterra)
• Owner of social advertising and content creation contractors (Upwork, VirtualBrix, Social Magnets)
• Owner of online security monitoring and protection vendor contractors
External Vendor and Partner Relationships Owned:
• Developer and owner of the Hosted Solution infrastructure (Amazon AWS EC2, GoDaddy, SSL.com)
• Owner of Cloud storage vendors (Apple, Google, and Dropbox and Microsoft)
• Owner of Advertising partner relationships (Google, Microsoft, ASQ, BNP Media, YouTube, others)
• Owner of Quality industry organization relationships (ASQ, ISO, NIST, others)
• Owner of online directory partners (Gartner, Software advice, Getapp, Capterra)
• Owner of social advertising and content creation contractors (Upwork, VirtualBrix, Social Magnets)
• Owner of technology provider relationships (Amazon AWS, Microsoft, Google, Dropbox, Canonical, WordPress, Oracle (Maria), FileZilla, Smash Balloon, Interspire, iStock, 123RF, YouTube, GoDaddy, SSL.com, WP-Rocket, Wordfence, Uptrends, AlertLogic, UpdraftPlus, McAfee, VMware)